Filter problems

We have a excel spreadsheet with filter on. We are working in Excel 2010 on a MS terminal server.
Everyone can open the spreadsheet and the filter is on every time the user is opening the sheet, except one user. Every time this user is opening the spreadsheet, the filter is gone.
Any idea what can be wrong? We want the filter to be saved for every user all the time.

Filters

Does that user happen to use an older version of Excel (earlier than Excel 2007)?

Almir's picture

Check Custom View

Check if there are any custom view settings with that particular user.